Terms & Conditions

Website information

Website content is provided for general information and may be changed without notice. It does not create a client relationship, professional guarantee, or binding offer unless confirmed in a written agreement.

Agency services

Services may include strategy, social media management, content creation, production, design, advertising, reporting, consulting, and related digital marketing work. Scope, timelines, deliverables, revisions, approvals, fees, expenses, and payment terms are defined in the applicable written agreement.

Client responsibilities

• Provide accurate information, timely feedback, approvals, account access, brand materials, and a responsible point of contact
• Confirm that supplied materials, audience data, claims, offers, trademarks, music, images, and other assets may legally be used
• Review and approve content, disclosures, targeting, budgets, and campaign settings before publication where the agreement requires approval
• Comply with platform rules, advertising law, privacy law, promotion rules, industry requirements, and contractual commitments

Advertising claims, endorsements, and email

Clients remain responsible for the truthfulness and support of claims about their products or services. Testimonials, influencer relationships, sponsorships, and material connections must be disclosed where required. Commercial email campaigns must use accurate sender information, non-deceptive subject lines, required notices, a valid address, and a working opt-out process where applicable.

Third-party platforms

Campaigns may depend on social networks, advertising systems, analytics providers, hosting services, search engines, email tools, and other third parties. Their availability, rules, algorithms, pricing, review processes, account decisions, and results are outside our control. We are not responsible for third-party suspension, outage, policy change, data loss, or rejection unless caused by our breach of an agreed obligation.

Fees, media spend, and cancellation

Agency fees and third-party costs are separate unless stated otherwise. Advertising spend, creator fees, stock assets, printing, travel, software, and platform charges may require advance payment. Cancellation, pausing, late-payment, and refund terms are determined by the applicable client agreement.

Intellectual property

We retain ownership of pre-existing materials, internal methods, templates, tools, know-how, and unused concepts. Ownership or licensing of final approved deliverables transfers only as stated in the client agreement and after required payment. Third-party assets remain subject to their licenses. Unless prohibited in writing, we may identify the client and display public completed work in our portfolio.

Results disclaimer

Marketing performance is influenced by market conditions, competition, platform changes, budgets, offers, sales processes, client decisions, and audience behavior. We do not guarantee rankings, reach, followers, leads, sales, revenue, approvals, or any particular result unless a written agreement expressly states otherwise.

Acceptable use

• Do not misuse, disrupt, scrape, reverse engineer, or attempt unauthorized access to this website
• Do not submit unlawful, harmful, infringing, deceptive, or malicious material
• Do not copy or commercially exploit website content without permission

Liability and indemnity

To the maximum extent permitted by law, the website is provided without warranties and our liability for website use is limited. Service-related liability, exclusions, indemnities, and remedies are governed by the applicable client agreement. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

Changes and governing terms

We may update these website terms and will show the revised date above. Governing law, venue, dispute procedure, and any service-specific provisions should be stated in the agency’s final reviewed terms or client agreement.